Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Domestic Shipping (Canada) We ship across Canada via Canada Post and other major carriers. Estimated delivery times:
Shipping rates are calculated at checkout based on your location and order weight.
United States Shipping We ship to all 50 US states. Estimated delivery times:
Shipping rates are calculated at checkout. DVG Connect is not responsible for any customs duties, import taxes, or fees that may apply to US orders.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number to monitor your shipment in real time.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at info@dvgconnect.com within 7 days of the expected delivery date and we'll make it right.
